Shipping

Customer Within Australia

All our items are shipped via Australia Post or Couriers Please, this includes online tracking for your piece of mind. Australia Post & Couriers Please shipping with tracking within Australia costs $12.95 (excludes WA, NT and selected regions of QLD). Some items are available with an express post shipping option at an extra cost for shipping within Australia. Once your item has been sent you will receive an email with your tracking number. If you would like to track your item you can do it online at:

http://auspost.com.au/track/

https://www.couriersplease.com.au/tools/track

Capped Shipping Within Australia

Pay a maximum of $20 (excludes WA, NT and selected regions in QLD) shipping on unlimited purchases within Australia within the same transaction. This will be shipped via regular Australia Post or Couriers Please shipping with tracking.

Australia Post Parcel Locker Service

Did you know you can opt-in for a free parcel locker from Australia Post? A Parcel Locker is a secure storage space that you can collect your parcel from any time, day or night.

  • You can find Parcel Lockers at over 200 locations across Australia, including 7-Eleven stores and BP service stations.
  • Collect parcels on your lunch break or your way home from work
  • Safe parcel storage for up to 48 hours
  • Get email and SMS notifications when your parcel arrives

    For more information please click visit: http://auspost.com.au/parcels-mail/parcel-lockers.html:

    International Customers

    Brand House Direct ship orders worldwide. Shipping times range from approximately 7-21 business days to arrive but can take longer depending on your location. Please refer to the table below for approximate shipping times to your country. Online tracking is also included for your piece of mind. Once your item has been sent you will receive an email with your tracking number.

    Please note we are not responsible for any duties and taxes levied on products entering your country. Make sure you check with your local government authority prior to purchase. 

    Shipping Times By Country: